Contact
Contact
Routavio is an independently developed multimodal travel planner.
For feedback on routes, data or technical matters, you can use the address below.
- General feedback
- support@routavio.comFeedback on Routavio, the interface or general use.
- A route or data problem
- support@routavio.comFor a route, price or departure that looks wrong, adding the origin, destination and travel date makes the problem much easier to reproduce.
- Privacy and personal data
- support@routavio.comRequests about privacy or personal data.
- Academic and technical questions
- support@routavio.comQuestions about the technical structure of Routavio, the route-building approach or the data sources.
01
How long a reply takes
Privacy and personal data requests are answered within thirty days at the latest. Everything else is usually looked at within a few days.
02
Booking matters
Because Routavio does not sell tickets or create bookings, cancellations, refunds, seats, baggage and anything similar are handled by the provider you booked with.